Return Policy

• Please contact us prior to returning product.
• If you think you may need to return or exchange a shirt, please keep the invoice that came with your order.
• There are no refunds or exchanges for custom screen printed or embroidered items unless there is a manufacturing defect. In which case, either a refund or store credit will be issued.
• Undecorated, unwashed, unworn and defective merchandise may be returned or exchanged within 15 days from the date of shipment.
• Shipping costs to send any non-damaged items back to Graphicon, Inc. is the responsibility of the customer. Graphicon, Inc. will be responsible for return shipping costs on defective merchandise only.
• Customers that order two of the same item in consecutive sizes and then send one back for refund may be charged a restocking fee of $5.00. General measurements of the items are found on the web site. Instead of double ordering, we ask you to please compare these measurements to a shirt of your own to make sure you are ordering the appropriate size.
• Graphicon, Inc. will not accept returns or exchanges for any item that has been washed, dried, damaged or stained in any way. This includes items that have been damaged or shrunk in a dryer. Graphicon, Inc. is not responsible for bleeding or fading of colors due to washing. We recommend washing all shirts in cold water and hang drying to prevent discoloration and shrinkage.
• Returns and exchanges can be mailed via UPS or US Postal Service to the following address:
 

Graphicon, Inc.
8459 Castlewood Dr., Suite C
Indianapolis, IN 46250
sales@graphicon.com    Phone: (317) 579-9090